Credo
Customer Orientation
- To recognize that the customer is most important for our survival and growth
- To interact with customers with regularity and treat each customer as the only and most important one
- To create and sustain long-term relationships with customers
- To receive customer's feedback and give it your highest attention
Challenge
- To create and surpass new performance standards
- To challenge complacency - embrace change and continuously improve work standards and business processes
- To take on higher goals - nothing is impossible!
Collaboration
- To work as a team by sharing and learning from each other
- To use team's collective capabilities, experience and diversity of opinion to reach better decisions
Commitment
- To human dignity - respect for all, respect differences in culture, language, opinions
- To integrity - demonstrate consistency in actions and words
- To business goals - making it happen consistently
Communication
- To listen with an open mind
- To communicate in simple, easy to understand language
- To maintain transparent, direct and polite communication at all time
Caring for All
- To maintain an optimistic, positive, careful outlook at all times to all our stakeholders and employees
- To maintain a cheerful, optimistic climate for your team
